The coronavirus pandemic has struck the whole world in the early months of 2020, which forced millions of small businesses to temporarily shut down to help curb the transmissions of viruses. Now that Canada is starting to relax strict safety measures, it is time for small business owners, like you, to think about reopening your business and how to adapt to the “new normal” and put your best foot forward safely and sustainably.

Before reopening your business, you need to develop a safety protocol that will keep both your employees and customers healthy and safe. Many employees, such as plumbers, may be reluctant to return to work and service different homes that require plumbing repair unless they feel safe and protected. Customers may also feel reluctant to have someone enter the safety of their homes.

To carefully plan for your business reopening you need to consider the following important factors:

Always Stay Informed

Be alert of the latest COVID-19 safety and health guidelines
Be alert of the latest COVID-19 safety and health guidelines

Coronavirus is rapidly evolving. New facts and evidence can change Canada’s guidance. Staying informed with the new guidelines can help small business owners make the right decision about how to reopen safely. Businesses and the general public can refer to The Government of Canada, the Government of Ontario, and the City of Toronto for reliable and the most current information about COVID-19. As a business owner, you must also know about the new emergency orders and bylaws to properly respond to the pandemic and keep up to date about the changes that could affect your business.

Assess the Risk

Using information about how the transmission of the coronavirus helps businesses assess their operation and identify any potential risks. Services, like plumbing, which require an on-site visit to deliver their services are identified as higher risk.

Consider these factors to assess the level of risk:

  • Number of contacts: the number of clients services daily/weekly/monthly
  • Contact intensity (distance and duration): the level of contact of customers
  • Risk mitigation potential: the degree to which certain work activities can be modified to protect employees
  • and customers from coronavirus exposure.

Modify the Workplace and Minimize the Potential Risks

Practicing thorough hand washing reduces the risk of COVID infection
Practicing thorough hand washing reduces the risk of COVID infection

After assessing the risks in the workplace, make sure to create a coronavirus risk mitigation plan. As a business owner, you must understand what works best for your day-to-day operation to develop your unique risk mitigation plan using the guidance set by the Canadian health and safety agencies. Your plan must include good hand hygiene, strict social distancing, and changes in the services provided. To ensure the protection of both the plumber and the customer, personal protective equipment (PPE) should be provided during plumbing servicing. However, PPEs are only effective if worn properly. Allocate time for PPE training, including proper use, fit, putting on and taking off, cleaning, maintenance, and its limitations.

It is crucial for workers to return to work to revive small businesses, as well as the country’s economy. Businesses need a steady stream of customers.

The pandemic should not be a reason to shut down your business. Let the Plumbers Geek team help you stand out from your competition and bring in more customers and sales during this crisis. If you want to learn more about how we can catapult your business to new heights in the new normal era, give us a call at +1 788-200-5336 and we will give you a free SEO analysis!

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